What Makes a Good Project Manager? Part 2

Project managers are the driving force behind a project, it is their job to navigate it, control and monitor it and to make sure that the process follows the initial plan, all the parties are aware of the stages and deadlines and the quality delivered corresponds to the given task and timeframe. To be a PM demands some specific personal and professional qualities that not only need to be possessed but developed as well. In our previous post about the good PM – What Makes a Good PM Part 1, we paid attention to the importance of good manners, language style, patience and helpfulness. This time we will turn our attention to other key elements of the PM quality plate.

Attention to detail

Two of the most important qualities for everyone who works with documentation, clients and deadlines are accuracy and punctuality. Knowing the exact project flow, phases, participants and arising issues and keeping correspondence up-to-date is crucial for the successful completion and organization of the whole project as well as its support afterwards. Having flawless records and easy to refer to files and emails, as well as neatly organized and structured approach guarantees avoidance of chaos, panic and frustration. Attention to detail is highly appreciated both from the client and coworkers side. After all, the PM is the one who should be able to have a quick access to everything that is going on and to give updated information about any of the project elements.

Technical knowledge

Another important aspect that should not be underestimated is the practical technical skills every PM should possess in order to do their job in the best capacity possible. Not understanding the essence of the project process, the technology, solution and logic behind it, may pose quite a difficulty in communicating issues or additional functionalities to the development team as well as explaining arisen problems or alternative suggestions and their reasoning to the client. The technical background is also needed in order to be able to understand the project, make adequate decisions about timeframes and feasibility as well as to offer competent advice or look for a solution if needed.

Keeping up with new trends in the business

In addition to the highly recommended technical expertise, the good PM should follow the new trends in the business, methods of work, business models, etc. The dynamic IT environment requires flexibility and quick adaptation. Self-education and training to keep up with the newest developments in the project management should be one of the priorities for growth and excelling in the profession.

Team player

Teamwork and cooperation is all the business is about. Regardless of the scale, big or small, working together to achieve a goal is the only certain way for success. In the ever-evolving technological world that we live in, many people are specialists in a particular sphere and knowing everything is impossible. That is why every team member is valuable and should be appreciated and respected. The good PM should be able to mediate between all the parties, to be trustworthy and to protect the interests of the project, the client and the development team at the same time. To be a good team player, one needs to communicate well and to listen and understand all points of view, to be as objective as possible and to look for different ways to satisfy the requirements of all participants. Without real teamwork, any project is doomed for failure.

Do you have your own observations connected to project management? If so, please feel free to share them in the comments section below. For more information on Flat Rock project management approaches, you can contact us.

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