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The Next Generation Of Customer Service
A recent trend has seen the return of chatbots as an augmentation to customer service. One major advantage of bots over humans is that they don’t need sleep which makes them available 24/7
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Bring your app up to speed with the new iOS 11
The new OS is here and it brings some new and powerful features which developers can use to their advantage. iOS 11 is expected to be available for download on September 19, let’s take a look at some of the new tool sets.
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Is Europe the next Silicon Valley?
We’ve all heard about the Silicon Valley of the US, however, new technology centers are developing in Europe as well.
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Augmented аnd Virtual Reality in Business – Part II
By Elena Miteva, Customer Support Specialist In our previous post, we have discussed how augmented reality can be used for entertainment. Augmented and Virtual Reality also have a great application in a list of serious industries of national importance such as military, aviation, archaeology and education.
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IT Outsourcing and BPO Trends
By Ivan, Solution Sales Specialist at Flat Rock Many large US and UK based companies outsource plenty of their processes. We’ve all seen what has happened recently in the US with the elections and in the UK with Brexit… So, how is the outsourcing sector going to develop?
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Open Day @ Flat Rock Technology Vol.2
The Open Day event, held in Varna on March 30th, was a success and a great opportunity to meet both the students that have been supporting Flat Rock Technology since the first event and the enthusiastic potential recruits that joined us for Vol. 2.
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