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  • The Next Generation Of Customer Service

    A recent trend has seen the return of chatbots as an augmentation to customer service. One major advantage of bots over humans is that they don’t need sleep which makes them available 24/7

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  • Bring your app up to speed with the new iOS 11

    The new OS is here and it brings some new and powerful features which developers can use to their advantage. iOS 11 is expected to be available for download on September 19, let’s take a look at some of the new tool sets.

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  • Augmented аnd Virtual Reality in Business – Part II

    By Elena Miteva, Customer Support Specialist In our previous post, we have discussed how augmented reality can be used for entertainment. Augmented and Virtual Reality also have a great application in a list of serious industries of national importance such as military, aviation, archaeology and education.

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  • IT Outsourcing and BPO Trends

    By Ivan, Solution Sales Specialist at Flat Rock Many large US and UK based companies outsource plenty of their processes. We’ve all seen what has happened recently in the US with the elections and in the UK with Brexit… So, how is the outsourcing sector going to develop?

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  • Open Day @ Flat Rock Technology Vol.2

    The Open Day event, held in Varna on March 30th, was a success and a great opportunity to meet both the students that have been supporting Flat Rock Technology since the first event and the enthusiastic potential recruits that joined us for Vol. 2.

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  • Open Day at Flat Rock Vol.2! Meet our Specialists!

    Want to get into IT? Meet our specialists to find out what their typical working week looks like. Be a part of the workshop to discover more about yourself and your team spirit. Get the dose of inspiration and motivation you need. Register to attend for free here

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